Email Marketing Strategy and Tips for Successful Campaigns
One might
think that so much has been said about email marketing that it would appear
there is hardly anything more else to add... but they would be wrong.
Email marketing
may be popular, but there are still many
unknowns to unravel. For one thing, who is to say there won’t pop
up a better and easier way of advertising anytime now?
Email marketing
is the cheapest for of advertising, but it is by no means easy. Marketing is
marketing, no matter the form of a campaign, which means that it centers on
feedback. Unlike with traditional marketing that implies eye-to-eye contact,
email marketing must gain the trust of the recipients first - the task that
relies solely on the quality of the subject line.
Namely, the
subject line translates into the first impression, and everybody knows that
first impressions stick to people persistently. Even more importantly, they
should be ye-catching, as you may well expects that your customers will be
interested in competitors’ offer, too.
To that end,
it is crucial to keep informed about the competition. The easiest way to
achieve that is to subscribe to their newsletter. Not necessarily should all
brands operating in the same industry or in the same area be considered as
competition - only the successful ones and those offering similar products.
Another important aspect to mind is - adjust the prices in line with
competitors’.
How toCreate a Targeted Email List?
First
of all, you’ll need to build your email list. Sending marketing emails to
random people is not the way to go about increasing your ROI, as it will
ultimately fail. Normally, you’ll want to promote your offer to people who are
looking for one.
That’s why
segmented, targeted campaigns boost brands’ RPI dramatically, as opposed to
random messages sent to random people.
There are
multiple methods to aid you with building a solid email list, most common ones
of which are subscription forms, social media and giveaways. The first two are
as clear as; as for the giveaways, you may offer an incentive in return for an
email address. These don’t have to be expensive or exclusive - the majority of
brands offers a free ebook or similar.
In order to
boost subscriptions, you need to communicate to the prospective customers what
they can expect from your brand. This is of crucial importance, since spam
emails are on the rise. What do you plan to send? Simply word it - newsletters,
promotions, special offers, discounts, discounts, et al.
Whatever you
do to collect email addresses, do not by any means buy lists. Again, you’ll
want to avoid your messages being flagged as spam by sending them only to
interested parties.
Always Send Personalized Emails
Personalization
is highly important in email marketing, because it will tell the recipients
that they are not just another income source but actual persons. Address people
by their first names (you’ll gather this info from the subscription form) and
send thank you messages for subscriptions and after purchases.
Next on,
keep an eye on the purchases. You can (and should) send personalized offers to
customers, as that will both increase your sales and reassure the recipients
that they matter.
Finally, all emails should feature a contact info, an unsubscribe button, and a call
to action. Unsubscription is always preferred to your messages being filtered
as spam, in case you were wondering.
Make Use of Automation
It would be
too much to expect that overseeing each email personally would be a good
practice. It certainly isn’t and neither is it common practice. Use automation
tools instead (look them up - the offer is rich).
Define
Special Offers Carefully
Broadly
speaking, there are two types of special offers: regular and personalized.
Regular special offers pretty much include seasonal and annual sales and are
open to all customers. Personalized special offers are sent to loyal- and VIP
customers and consist only of the items they may be interested in. This info is
easily enough obtained from their purchase history and communication with your
brand.
There is no
One-size-fits-all approach in this regard. Apply best practices in accordance
with your strategy and current offer. After all, no one knows a brand’s
customers better than the brand itself.
Encourage
Communication and Feedback
Communication
is best encouraged at all times, and the practice should go beyond email
communication. Generally speaking, email marketing works best when coupled with
social media exposure, as it increases your brand’s visibility and benefits
from followers’ comments and shares.
Make an
effort to address all customers’ inquiries and complaints and note
the feats people are satisfied and unsatisfied with. Assign both thanks and
apologies where applicable. Adjust your future campaigns in line with
customers’ wishes for best results.
That, in a
nutshell, would be a productive way to devising successful email marketing
campaigns. Use insights for best results and, most importantly, remember that
audiences change over time. Perform analyses on a regular basis and adjust as
needed.
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